Here's a mean little scam. I was at Lime Street station in Liverpool and went to the Upper Crust shop for a small cappuccino.
No cappuccino, the machine's been switched off. But we do have straight coffee.
OK, I'll have a coffee.
Medium or large?
Er, medium.
Here you are mate. £2.09 please.
As paid up I noticed that the price list overhead also offered a small coffee for £1.79. So I ask the guy: Couldn't you do a small coffee?
The company only allows us to offer medium or large.
So if I ask for small I can have small (at £1.79) but if I don't know what the options are, I'm only offered medium or large?
Er, yes.
Very small-minded Upper Crust.
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