Saturday, 3 October 2009


Here's a mean little scam. I was at Lime Street station in Liverpool and went to the Upper Crust shop for a small cappuccino.

No cappuccino, the machine's been switched off. But we do have straight coffee.

OK, I'll have a coffee.

Medium or large?

Er, medium.

Here you are mate. £2.09 please.

As paid up I noticed that the price list overhead also offered a small coffee for £1.79. So I ask the guy: Couldn't you do a small coffee?

The company only allows us to offer medium or large.

So if I ask for small I can have small (at £1.79) but if I don't know what the options are, I'm only offered medium or large?

Er, yes.

Very small-minded Upper Crust.

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